To learn more visit the Hiya Protect webpage, or send us an email

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Cox and Jones have previously been sued by the Federal Trade Commission for similar robocall practices.  How Hiya is fighting the auto warranty scam Over the past few years, Hiya has blocked millions of auto warranty calls and is using new techniques to stop them. One tool that has proven to be very effective in stopping the auto warranty scam is Hiya’s Adaptive AI, a component of Hiya’s spam and fraud fighting service Hiya Protect. Adaptive AI goes beyond simply blocking known spam numbers; it uses machine learning to target the tactics of scammers, proactively shutting down scam campaigns in their earliest stages.

If you’re a mobile number list carrier and are looking for a solution to combat spam and fraud calls on your network, consider Hiya Protect, which identifies spam calls and blocks fraud calls with high accuracy, without blocking important calls. Turning Call Data into Actionable Customer Insights with Hiya Over the years, there’s been an explosion of new ways for businesses and consumers to communicate. Customers’ expectations of their interactions with businesses have also changed. They need personalized experiences to feel connected and loyal to a brand - and delivered when and where they want it. What hasn’t changed? Consumers still preferred communicating with businesses on the voice channel. It’s immediate but not intrusive.



It’s convenient while still being personal; in fact - it’s one of the only personal connection points businesses have with their customers, so it’s important to get it right. Earlier this year, we launched Branded Call Intelligence as part of our Hiya Connect Console, a full suite of call delivery and performance analytics to optimize call delivery, performance, and reputation. We launched this with one goal in mind: to empower our customers to ask questions of their outbound call data to uncover insights that enable them to connect with their customers more rapidly, accurately, and intelligently, resulting in happier customers through the voice channel.