It is said that many of Zero Bakery customers

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It is difficult to know the exact number, but I believe that if existing customers use Channel Talk more and like it, it will definitely contribute to growth. It occurred to me that the happiness of our longest-serving customers was more important than creating new customers. The reason Channel Talk was able to become a product that customers use every day for 1,000 days is thanks to the patience of our early customers. I think it's true that what's important is what's nearby. We will never forget that the cornerstone of growth is our long-time customers.  Zero Bakery is a food brand that considers what good food is and presents alternatives to customers. In fact, Zero Bakery provides bread without sugar and flour. Junbeom Choi, marketer at Zero Bakery, said he introduced Channel Talk to take care of customers more delicately. They say this is becauseChannel Talk makes it easy to understand customer information and provides effective consultation .


Marketer Choi Jun-beom said he became a customer master through consultation through Channel Talk. I decided to Cambodia Phone Number Data meet and hear in person how they obtained customer information and provided customers with a good counseling experience. Junbeom Choi, Marketer at Zero Bakery Company Name: Zero Bakery Category: Food Purpose of introduction: Introducing Channel Talk for effective consultation and customer management Effect of introduction: Improved consultation quality and reduced delivery-related inquiries by more than 50%  The most necessary ingredient for effective consultation is customer information. Zero Bakery offers gluten-free bread. Gluten, an insoluble protein, is mainly contained in wheat, the main ingredient in bread. That is why many customers who want to reduce their carbohydrate intake visit Zero Bakery.  have diabetes, which is sensitive to changes in blood sugar levels . Marketer Choi Jun-beom says he pays extra attention when consulting with these customers.





This is because if the product a customer is inquiring about is not low-carb, we must inform them. Counseling for customers with diabetes Marketer Choi Jun-beom says there is a menu that he always checks during consultations. This is the event menu that records what actions customers took on our site . Among the many items, it is said that it is easy to figure out which product the customer is interested in by looking at the page the customer accessed. “Event” menu where you can check various customer actions Usually, customers do not tell us what they want all at once during a consultation. Marketer Choi Jun-beom said he wanted to provide such customers with a good consulting experience. A good consultation experience is one that delivers appropriate information to the customer. To that end, marketer Choi Jun-beom said it is important to acquire customer information in advance .