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Request a free demo and discover how to maximize the experience of your customers. Companies have made customer experience a priority , and rightly so. With this strategy, when your agents offer a great experience, sales and customer loyalty increase . If you want your support team to be successful, you need to provide the right tools . For that, Zendesk Marketplace becomes an indispensable resource. : Increase agent productivity; Streamline workflows; Boost customer satisfaction. In this guide, you'll learn how to choose the right solutions and get apps and integrations up and running quickly . In this way, you will be able to help your teams to offer a quality service and the best experiences for your clients. Discover: What are apps and integrations in Zendesk?; What are the apps that connect to Zendesk?; How to connect Zendesk with other applications in 6 steps.
Zendesk integrations allow you to link your sales and support systems with external applications. This way, you can share information and add features to your teams ' workspace . Among the multiple benefits that this implies, the possibility that your agents can work faster and more efficiently stands out . This is thanks to the fact that they will not have to switch from one platform to another to gather information or perform tasks. Deepen your Phone Number List knowledge on this topic, read: What is an API? What is it for? What advantages does it have? What are the apps that connect with Zendesk? Before you learn how to connect Zendesk with other apps, you need to know what they are. The Marketplace of this software offers a wide variety of applications arranged in different categories : Reports and analytics; channels; Collaboration; Compose and edit; CTI providers; Electronic commerce and CRM; Email and social networks; IT and project management.
Knowledge and content; Marketing and lead generation; Productivity and time tracking; Budgets and billing; Surveys and feedback; Telephone and SMS. A lot, right? All those aspects of your business you can optimize with Zendesk integrations. Now, which are the most used by users? Some of the most popular apps on the Zendesk Marketplace include: slack When learning how to connect Zendesk with other apps, you can't forget about Slack. With this integration, you can make communication and workflows as simple as possible . In this way, you guarantee coordination and agility of work between your teams. Slack provides messaging features . With them, you will be able to create, view and measure support tickets from any channel of the application. Find out more about this complete application, see: Integration with Slack . Shopify business and customer data with Zendesk.
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